United Kingdom

Shipping & Returns


Returns and exchange rate policy
Returns and Exchanges is free shoes in the UK. Return your order within 14 days after delivery or you can swap in a store or through our Freepost address.

Exchange and return online orders are subject to the following conditions:

- 14 days after delivery.
- The product is complete, undamaged, and in the most primitive state possible.
- Do you want a different size of the swap project? Phillips mentioned this additional form and send with the package. In seven working days to return to refund the amount in your bank account.

Returns and Exchanges shop

Returns or through an exchange of our 77 stores of purchase and receive your purchase price immediately returned.

- From one of our stores to your order
- Always closed invoices and receipts.
- To register orders, invoices and declaration forms.
- Employees will be returned you deal with, you will immediately receive a refund of your purchase price or replace your item in another article
- You pay no return charges.
- Also discount the item may be returned and exchanged.
- If you buy in the store, and then take your receipt.
- If you buy in the shop, you can take your product to the € 220 ceiling - also returned to the shop.

Returns and Exchanges mailing

Return or exchange orders via Freepost address, completely fill out the declaration form
On the table clearly shows to be exchanged and / or content returned.

Note: You can only change another size. If you wish to receive a different article, you can place a new order on our website.
Add the article together in original box + transport containers in the packaging completed declaration form.
Adhere to the enclosed return label on the packaging,
To the post office or service point unfranked close the package. Package from the United Kingdom should be too frank.
If successful return your order has been sent, you will receive an email receipt. Proper preservation of evidence in this regard.
Also discounted items may be returned and exchanged, as long as such goods meet the conditions.

Always bring your proof of purchase!

Returns Form Lost
The RFP include your order.